Kay Jewelers

Kay is the largest specialty retail jewelry brand in the US based on sales. Kay operates in malls, off-mall centers, outlet malls and online. Kay is positioned as the #1 jeweler for all occasions offering a broad assortment of fine jewelry including bridal, diamond solitaire, fashion jewelry and watches.

Kay mall stores typically occupy about 1,600 square feet and have approximately 1,400 square feet of selling space, whereas Kay off-mall stores typically occupy about 2,200 square feet and have approximately 1,700 square feet of selling space.

Kay accounted for 39% of Signet’s consolidated sales in Fiscal 2020 (Fiscal 2019: 39%).

To visit the Kay e-commerce website, please click here.
To visit the Kay outlet e-commerce website, please click here.

Customer Care Contact

Our Customer Care team can be reached directly by phone at: 1-800-527-8029.
You may also visit the Kay Customer Care web page to chat with us or send an e-mail.
We are here to ensure your complete satisfaction!

Hours of availability are:
MONDAY through FRIDAY 9 a.m. – 10 p.m. ET
SATURDAY 10 a.m. – 10 p.m. ET
SUNDAY 12 p.m. – 9 p.m. ET