Ernest Jones

Ernest Jones accounted for 5% of Signet’s sales in Fiscal 2018, and is the second largest specialty retail jewelry store brand in the UK by number of stores. It serves the upper middle market with a target customer focused on high-quality timeless jewelry. The typical store selling space is 900 square feet.

To visit the Ernest Jones e-commerce website, please click here.
For more information on Ernest Jones store locations, please click here.

Customer Care Contact

Our Customer Care team can be reached directly by phone at: +44-(0)800-458-1066.
You may also visit the Ernest Jones Customer Care web page to send an e-mail.
We are here to ensure your complete satisfaction!

Hours of availability are:
MONDAY through FRIDAY 9 a.m. – 5:30 p.m. GMT
Closed weekends and public holidays

Did you know?

From modest beginnings in 1949, Ernest Jones has grown from a single store in London’s Oxford Street to a highly reputable national chain of over 180 jewelry stores.

Ernest Jones is firmly established as the UK’s Diamond and Watch Specialist, offering a wide range of wedding rings and jewelry in classic and contemporary designs.

Ernest Jones has a team of watchmakers who have trained with some of the world’s most prestigious watch houses and offers the highest standard of service to help keep your watch in top condition. Many Ernest Jones stores have a purpose-built workshop and a watchmaker on site, with the latest diagnostic and testing equipment.