Introduction

The Group engages with its stakeholders in a number of ways, including consumer research, customer service facilities, employee attitude surveys, supplier relationship management systems, investor relations programmes, participation in civic & community activities and through trade bodies such as:

Responsible Jewelry Council;
Jewelers of America; and
The World Diamond Council.

FTSE4Good Index

Signet had been a member of the FTSE4Good Index since it was established, but was removed on September 17, 2008 following the move of the Group's primary listing to the New York Stock Exchange as the Group no longer complied with the size requirements for inclusion into the respective international category.

Signet is committed to managing the social, ethical and environmental (‘SEE’) risks and responsibilities facing the Group. This commitment stems from the understanding that Signet’s success is dependent on the strength and effectiveness of its relationships with its various stakeholders:

shareholders;
customers;
employees; and
suppliers.

Click through to the following pages to find out more about Conflict Diamonds and the Gold Supply Chain.

In recent years stakeholder expectations of public companies have increased. Monitoring, managing and responding as a business to these changing expectations, including with regard to SEE issues, is part of the normal responsibilities of corporate management.

The Group regularly carries out SEE risk reviews and benchmarking exercises with the assistance of an external adviser. Such reviews include an assessment of Group policies, procedures and controls in respect of SEE matters.